From a golf swing to commerce, Follow Through is the most important part of the process. When somebody reaches out digitally inquiring...

Think about Social Media as a cocktail party. All of the attendees are "friends", followers or people that have been invited to attend....

I was a five time "WOW" pin decorated CSR (Customer Service Representative) at Blockbuster Video. I was equally proud and surprised at my...

Mark Zuckerberg is a smart man with great influence. Need proof? He singlehandedly redefined the word "Friend"! The word "friend" was one...